Emergency Call

1.800.444.2580


Non-Emergency Call

1.270.444.4308

 

RESOURCES FOR

CUSTOMERS

Customer & Rail Partner Assistance

Customer Service & Car Tracing

Available 24 hours

Phone:  800-444-2580 (extension 4355)
Email: customerservicereps@palrr.com

Car Tracing   |   “Overloaded” Cars   |   Reconsignment   |   Diversion   |   Bill of Lading   |   PAL Connect Assistance

Rail Transportation Pricing

Overcharge and/or Loss & Damage Claims

Business Development

Phone:  800-444-2580 (extension 4458)

Hi-Wide Clearances

Note: For “hi-wide” shipments (loads which could exceed 11’4″ in height–from top of railcar’s bottom–or 15’6″ above rail when loaded on railcar or which exceed 10’8″ in width or hang over the edge of the railcar), or for cars with gross weight exceeding 163,000 pounds or car capacity, whichever is smaller, contact us in advance of anticipated shipment for clearance, rail car equipment, and/or approval.

Public Pricing

Tariffs

HDF Mileage Based Fuel Surcharge

Fuel Surcharge Effective DateCents Per Mile
1-1-2027
2-1-2027
3-1-2027
4-1-2023
5-1-2019
6-1-2013
7-1-2010
8-1-2011
9-1-2011
10-1-20TBD

WTI Fuel Surcharge

Fuel Surcharge Effective DateSurcharge Percentage
1-1-2013.6%
2-1-2014.8%
3-1-2014.0%
4-1-2011.2%
5-1-202.8%
6-1-200.0%
7-1-202.4%
8-1-206.4%
9-1-207.2%
10-1-20TBD

Tariff Details

FT EVWR 9000 B – Naming Rules & Charges Governing Demurrage and Storage at Stations on the EVWR

FT EVWR 8001 A – Naming Charges, Rules and Regulations Governing Switching and Terminal Services Applying at Stations on the EVWR

Supplement 1 to FT EVWR 8001 A – Naming Charges, Rules and Regulations Governing Switching and Terminal Services Applying at Stations on the EVWR

FT 8500 B – Fuel Recovery Surcharge Tariff (effective Sept 1, 2016)

FT 7500 – Rates, Rules, & Regulations Governing Application of Fuel Recovery Surcharge

EVWR 1-A – Contract General Terms & Conditions

EVWR 2 – Rules Governing A-Series Tariffs

Freight Circular 5-A Rules Governing Credit & Collection Terms (effective April 1, 2017)

Unit Train Tariff EVWR 5000 – Naming Rules & Charges on Unit Train Shipments of Commodities other than Bituminous Coal; or Coke, the Direct Product of Coal; or Coke, Petroleum

EVWR 4000 – A Coal Unit Train Tariff effective June 1 2012

EVWR Q 5012 – Rev, 13 Locomotives

EVWR 2-A Rules Governing “A” Series Tarriffs

Freight Circular 4 – General Terms & Conditions for Tariffs & Quotes

Pricing Contacts

Kevin McEwan

Vice President Marketing & Sales
270-444-4337

Chris Reck

AVP, Sales & Industrial Development
270-444-4458

Tasha Headrick

Director of Marketing & Sales
270-444-4342

STCC Details

Kevin McEwan
STCCCommodity Description
11Coal
29913--Petroleum Coke
Chris Reck
STCCCommodity Description
01Agricultural Products
14Aggregates
19Ordinance
20Food & Kindred Products
24Wood Products
26Paper Products
2818446Ethanol
29923--Asphalt Shingles
32Clay/Concrete/Glass/Stone
33Metals
37Transp. Equip. (Excluding 3711420 & 3711425)
3711420Trucks, Military
3711425Military Personnel Carriers
40Scrap
41Miscellaneous
All OtherAll Other
Tasha Headrick
STCCCommodity Description
13Crude Petroleum
28Chemicals (Excluding 2818446)
29Petroleum Products (Excluding 29913 & 29923)
48Hazardous Waste

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